1. Hydrofoil Academy Shop (Products)
30-Day Return PolicyYou have 30 days from receiving your item to request a return.
Eligibility for ReturnsTo qualify: • Item must be unused, unworn, with tags. • Must be in its original packaging. • Receipt or proof of purchase is required.
How to Initiate a ReturnContact us at moc.ymedacaliofordyh%40olleh to request a return.Returns must be sent to:Woollahra SC, 2 Vickery Ave, Rose Bay NSW 2029
Once your return is approved, we will provide: • A return shipping label • Step-by-step return instructions
Important: Returns sent without prior approval will not be accepted.
Damages & Incorrect ItemsInspect your order upon delivery. If it arrives damaged, defective, or incorrect, contact us immediately so we can resolve the issue.
Non-Returnable ItemsThe following cannot be returned: • Perishable goods (food, flowers, plants) • Custom-made or personalised items • Personal care items (beauty products) • Hazardous materials, flammable liquids, or gases • Sale items and gift cards
If unsure, contact us before purchasing.
ExchangesTo exchange an item, return it following the standard return process. Once approved, place a new order for the replacement item.
EU 14-Day Cooling-Off PeriodFor orders shipped to the EU, you may cancel or return within 14 days, for any reason. Items must meet the same return conditions as above.
RefundsOnce we receive and inspect your return: • If approved, a refund will be processed within 10 business days to your original payment method. • Bank processing times may vary.
If you have not received your refund after 15 business days, please contact us at .moc.ymedacaliofordyh%40olleh
2. Hydrofoil Academy Services (Courses & Bookings)
Booking Changes & Cancellations • Cancellations made 7 days or more prior to the booking date are eligible for a full refund. • Cancellations within 7 days of the booking are non-refundable but may be rescheduled, subject to availability. • No-shows will not be refunded or rescheduled.
Weather & Safety ConditionsIf Hydrofoil Academy cancels a session due to unsafe weather or operational reasons, you will be offered: • A reschedule, or • A full refund.
Rescheduling Requests • Rescheduling is possible up to 72 hours before your booking. • Requests within 72 hours are subject to availability and cannot be guaranteed.
Refunds for ServicesIf a refund is approved: • Refunds will be processed within 10 business days. • Processing times may vary depending on your bank/payment provider.
For all service-related queries or refund requests, contact us at .moc.ymedacaliofordyh%40olleh
Contact InformationFor all returns, refunds, or service-related enquiries:moc.ymedacaliofordyh%40olleh

Overview
This website is operated by Hydrofoil Academy. Throughout the site, the terms “we”, “us”, and “our” refer to Hydrofoil Academy.Hydrofoil Academy offers this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically. Your continued use of the website constitutes acceptance of those changes.
1. Online Store Terms
By agreeing to these Terms: • You confirm you are at least the age of majority in your state or territory. • You must not use our products for any illegal or unauthorized purpose. • You must not transmit any worms, viruses, or destructive code. • Any breach of these Terms will result in immediate termination of services.
2. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason.You understand your content (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.
3. Accuracy, Completeness & Timeliness of Information
We are not responsible if information on this site is inaccurate, incomplete, or not current. The material is provided for general information only and should not be relied upon as the sole basis for decision-making.
4. Modifications to Services & Prices
Prices for our products and services are subject to change without notice.We reserve the right to modify or discontinue services (or any part thereof) at any time.We are not liable for any modifications, price changes, or service suspensions.
5. Products & Services
Some products or services may be available exclusively online and may have limited quantities. These items are subject to return or exchange only according to our Refund Policy.
We have made every effort to display product images and descriptions accurately. However, we cannot guarantee colour accuracy across all device displays.
We reserve the right to limit the sales of our products or services to any person, region, or jurisdiction. We may exercise this right on a case-by-case basis.
Descriptions and pricing of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
6. Accuracy of Billing & Account Information
We reserve the right to refuse any order you place with us.We may limit or cancel quantities purchased per person, per household, or per order.You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account details, including email address and payment information.
For more details, refer to our Refund Policy.
7. Optional Tools
We may provide access to third-party tools over which we have no control or input.Use of such tools is entirely at your own risk. We provide these tools “as is” without warranties or endorsements.
8. Third-Party Links
Certain content or services may include materials from third parties.We are not responsible for evaluating or examining the content or accuracy of third-party websites.We are not liable for any harm or damages related to third-party goods, services, or content.
9. User Comments & Submissions
If you send creative ideas, suggestions, or other materials to us, you agree that we may use them without restriction.We are under no obligation to maintain comments in confidence, to pay compensation, or to respond.
We may, but are not obligated to, monitor or remove content deemed unlawful, offensive, or violating these Terms.
10. Personal Information
Your submission of personal information is governed by our Privacy Policy.
11. Errors, Inaccuracies & Omissions
Occasionally, information on our site may contain errors or inaccuracies.We reserve the right to correct any errors and to update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.
12. Prohibited Uses
You are prohibited from using the site or its content for: • Any unlawful purpose. • Soliciting others to perform unlawful acts. • Violating laws or regulations. • Infringing upon intellectual property rights. • Harassment or discrimination. • Submitting false or misleading information. • Uploading viruses or malicious code. • Spamming or data scraping. • Any obscene or immoral purpose. • Interfering with the security features of the Service.
Violation of these terms will result in immediate termination of your use of our services.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, secure, or error-free.All products and services are provided “as is” without warranties of any kind.Hydrofoil Academy, including directors, employees, and affiliates, shall not be liable for any damages arising from your use of the Service.
14. Indemnification
You agree to indemnify and hold Hydrofoil Academy harmless from any claims arising out of your breach of these Terms or violation of any law or rights of a third party.
15. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions remain valid and enforceable.
16. Termination
These Terms remain in effect unless terminated by either you or us.We may terminate this agreement at any time if you fail to comply with any provision.You will remain liable for all amounts due up to the termination date.
17. Entire Agreement
These Terms constitute the entire agreement between you and Hydrofoil Academy and govern your use of our services.Any ambiguities in interpretation shall not be construed against Hydrofoil Academy.
18. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
19. Changes to Terms of Service
You can review the most current version of these Terms at any time on this page.We reserve the right to update or replace any part of these Terms by posting updates to our website.Continued use of the website following changes constitutes acceptance of those changes.

Overview
Hydrofoil Academy is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or book a service.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you interact with our website, we may collect: • Name • Email address • Phone number • Billing and shipping addresses • Order and booking details • Any additional information you choose to provide
Trusted third-party payment providers securely process payment information. Hydrofoil Academy does not store or have access to your credit card details.
2. How We Use Your Information
We use your personal information to: • Process and fulfill orders and bookings • Communicate with you regarding your order, booking, or enquiry • Improve our website and customer experience • Comply with legal obligations
We do not sell, trade, or share your personal information with third parties, except as necessary to fulfill your order or as required by law.
3. Data Security
Hydrofoil Academy takes data security seriously. Measures include: • Secure servers provided by our hosting platform • SSL encryption (128-bit) to protect data transmission • Restricted access to personal data by authorised personnel only
When you are logged in or checking out, you will see a padlock icon in your browser indicating a secure connection.
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4. Cookies
Our website uses cookies to: • Improve user experience • Remember preferences and simplify repeat visits • Ensure website functionality
Cookies are not used for tracking or advertising purposes. You can disable cookies through your browser settings if preferred.
5. Third-Party Services
We may engage trusted third-party service providers for: • Secure payment processing • Website hosting and analytics
These providers are obligated to maintain confidentiality and data security. Your information will only be shared to the extent necessary for the service provided.
6. Disclosure of Personal Information
We may disclose your personal information: • If required by law or a legal process • To protect our legal rights and comply with regulations • To trusted service providers assisting in order fulfillment (e.g., couriers)
7. Accessing and Correcting Your Personal Information
You have the right to: • Access the personal information we hold about you • Request corrections to inaccurate or outdated information • Request deletion of your data (subject to legal obligations)
To exercise these rights, contact us at .moc.ymedacaliofordyh%40olleh
8. International Users & GDPR Compliance
If you are located in the European Union, you have the right to: • Request access, correction, or deletion of your personal data • Object to certain data processing activities • Withdraw consent at any time
Requests can be sent to .moc.ymedacaliofordyh%40olleh
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page. Continued use of our website after changes constitutes acceptance of the updated policy.

Waiver & Release of Liability

Applies to all services at Rose Bay & Narrabeen
1. Acknowledgement of Risk
By participating in any Hydrofoil Academy activity, including but not limited to e-foiling, wing foiling, tow foiling, dock starts, social group sessions, private instruction, or equipment hire, I understand and accept that these activities involve inherent risks. These risks may include: • Risk of serious injury, paralysis, or death • Drowning or near-drowning incidents • Collisions, falls, and physical strain • Equipment failure or misuse • Unpredictable environmental and marine conditions
I acknowledge these risks and accept full personal responsibility for any consequences that may arise from my participation.
2. Release of Liability
To the fullest extent permitted by Australian law, I release Hydrofoil Academy, its owners, instructors, employees, agents, affiliates, and contractors from any and all claims, liabilities, demands, or causes of action arising from: • Personal injury or death • Property damage or equipment loss • Participation in any activity or use of any equipment provided
This waiver does not exclude rights under the Australian Consumer Law but includes release from liability for ordinary negligence where permitted.
3. Fitness to Participate
I confirm that: • I am physically and medically fit to safely participate in watersports. • I do not have any medical condition or injury that could be aggravated by such activities. • I am not under the influence of drugs, alcohol, or medication that may impair my judgement. • I have disclosed any relevant health conditions to Hydrofoil Academy prior to participation.
4. Minors and Guardianship
If the participant is under 18 years old: • A parent or legal guardian must have approved the booking. • The guardian accepts full responsibility for the child’s safety and compliance. • All terms of this waiver apply equally to the minor participant.
5. Equipment Use and Responsibility
I agree to: • Use all hired or provided equipment responsibly and according to instructor guidance. • Wear all required safety gear, including but not limited to life jackets and helmets. • Be liable for the cost of repair or replacement in the event of equipment damage or loss due to negligence or misuse.
6. Safety, Conduct and Compliance
I agree to: • Follow all instructions, safety briefings, and supervision provided by Hydrofoil Academy staff. • Comply with all NSW Maritime and local council regulations. • Immediately stop participation if directed by a staff member due to safety or behavioural concerns.
7. Media Release (Optional)
Unless otherwise stated in writing before participation, I grant Hydrofoil Academy permission to use photos or videos taken during sessions for promotional or marketing purposes across digital and print platforms.
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8. Governing Law
This waiver is governed by the laws of New South Wales, Australia. If any provision is found to be unenforceable, all remaining provisions remain in full force.
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9. Agreement by Payment
By proceeding with a booking or making payment for any Hydrofoil Academy service, I confirm that I have read, understood, and agree to this Waiver & Release of Liability. My payment constitutes binding agreement to these terms and replaces the need for a physical or digital signature.Hydrofoil Academy is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or book a service.